Microsoft Dynamics CRM 4.0

Microsoft Dynamics CRM helps organisations build more profitable customer relationships. Easy to deploy and use, it’s accessible from Microsoft Outlook or through a web browser, and integrates with many other business systems.

Microsoft Dynamics CRM is a fully integrated customer relationship management solution comprised of a robust suite of sales, marketing, and customer service capabilities that offer businesses of all sizes a fast, flexible, and affordable solution for finding, winning, and growing profitable customer relationships.

How can Dynamics CRM help You?

Marketing Automation
The Marketing Automation provides end-to-end management of marketing programs from data acquisition and segmentation to campaign management and analysis of responses and activities. More...

  • Planning and Budgeting
  • Data and List Management
  • Campaign Management
  • Response and Lead Management
  • Marketing Analytics
  • Marketing Workflow

Sales Force Automation
The Sales Force Automation delivers end-to-end sales cycle capabilities. More...

  • Sales Team Territory Planning
  • Lead Management
  • Opportunity Management
  • Account Management
  • Forecasting and Sales Analytics
  • Sales Workflow

Customer Service and Support
The Customer Service module provides complete service management functionality for contact centres. More...

  • Proactive Sales and Support
  • Account and Contact Management
  • Interaction and Knowledge Management
  • Case Management and Scheduling
  • Real-Time Insight, Reporting, Analytics
  • Customer Service Workflow

Analytics
CRM Analytics provides out-of-the-box tools and reports to help people analyse and measure their business. More...

  • Performance Management
  • Reporting
  • Drill-down analysis

Why Well Data Technologies
Well Data Technologies are a Microsoft Gold Certified Partner and one of the first companies in the UK to have a consultant certified as a Business Management Solutions Specialist for Microsoft Dynamics CRM 4.0. In addition we also hold competencies in Network Infrastructure Solutions and Information Worker Solutions, with a specialisation in Portals and Collaboration.

With these competencies (achieved through rigorous Microsoft testing and independently scored customer satisfaction surveys) you can be assured that we deliver not just the right CRM solution, but that it is effectively integrated with, and takes advantage of, your existing IT investments.

Downloads
Click more to view product fact sheets (Adobe PDF Reader required). More...


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BP operations in the North Sea and Azerbaijan to take advantage of improvements in comparing Budget, Committed, Tracked and Invoiced costs.
Senergy Contract Win
Senergy implement CTX for well cost tracking, ordering and reconciliation.
OILEXCO Contract Win
OILEXCO North Sea implement CTX cost tracking solution.
SharePoint Ensures Compliance
Micropack's SharePoint based Quality Management System helps demonstrate compliance for ATEX Certification. 

To contact Well Data Technologies regarding a sales or general query please use the contact links below.
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Well Data Technologies
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Suite 1300
Houston, TX 77042
Tel: (713) 974 0856
Fax: (832) 251 6691
US@welldatatech.com
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Europe
Well Data Technologies
34 Albyn Lane
Aberdeen, AB10 6XF
Tel: +44 (0)1224 576888
Fax: +44 (0)1224 594355
Europe@welldatatech.com
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